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Course

Emotional intelligence

  • 1 - 2 hours
  • Magic Lantern

Course overview

Our emotions can have an immense impact on our social interactions and behaviour, which is why emotional intelligence (EQ) is a fundamental skill to master in your personal and professional life. The ability to control one’s emotions, prevent conflict, reduce stress, communicate effectively, and create a positive environment around you, will eventually determine the outcome of your long-term success. This SAQA-aligned course will provide learners with the knowledge and skills to understand the principles and concepts of emotional intelligence, analyse its role and the impact it has on interpersonal and intrapersonal relationships, and equip learners with effective tools and strategies for self-evaluation.

Outcomes

  • Demonstrate knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations.
  • Analyse the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations.
  • Analyse the impact of emotional intelligence on life and work interactions.
  • Evaluate own level of emotional intelligence in order to determine development areas.
Lessons

  • Introduction to emotional intelligence for personal and professional relations

  • The principles and concepts of emotional intelligence

  • The role of emotional intelligence in interpersonal and intrapersonal relationships

  • The impact of emotional intelligence on life and work interactions

  • Evaluating emotional intelligence

R 336.00

/ Learner

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Estimated cost

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