We have an exciting opportunity within our Lesson Desk HR Platform for a Training and Development Specialist to work predominantly in a client facing role, taking full accountability for the acquisition of new clients and strategically managing existing client portfolios, which includes the design, development and evaluation of training content and assessments in accordance with the client’s needs.
Grade 12 or equivalent certificate essential
Degree or Diploma in HR / Training and Development will be highly advantageous
Minimum of 5 years HR and / or Training and development experience essential
Sales / account management experience highly advantageous
Show a clear understanding of the content creation process and assessment design
Must have experience working at management and Exco level
Experience working in a fast-paced and high-pressure environment
Intermediate to advanced skills in Microsoft applications
Own reliable transport and willing to travel for business purposes
Excellent communication skills (verbal and written)
Self-motivated with ability to use own initiative
Proven ability to effectively multi-task and prioritise while meeting tough deadlines
Acute attention to detail
Able to generate ideas/solutions
Able to relate to a wide range of people
Able to sell and close deals
Good administrative skills
Excellent planning abilities
The ability to work independently and as part of a team
The ability to solve problems as they arise
Excellent presentation skills
Product / industry knowledge and networking
Account Management of all Lesson Desk Clients and maintain stakeholder relationships
Develop and present satisfactory demos to potential clients
Assist clients with an analysis of their HR and training needs.
Provide clients with assistance on the development and creation of quality content and assessments aligned with their business requirements.
Provide clients with appropriate guidance on the completion of design briefs and ensure design briefs are received timeously.
Assist clients with any ongoing training needs related to the use of the Lesson Desk platform subsequent to the initial training needs evaluation.
Work closely with all stakeholders in the creation of identified training content which includes video scripts, voice over recordings, storyboards and video creation.
Create and maintain suitable generic training content for the Lesson Desk content library.
Ensure that training content conforms to the requirements of the relevant training authorities, clients and / or relevant legislation.
Ensure appropriate quality checks are performed on Lesson Desk content prior to it being released to clients for use.
Ensure clients and / all new users receive appropriate training on the use of the Lesson Desk Platform as well as how to effectively use the reporting tools.
Ad hoc administrative duties related to the position