Emotional intelligence

Course overview

Our emotions can have an immense impact on our social interactions and behaviour, which is why emotional intelligence (EQ) is a fundamental skill to master in your personal and professional life. The ability to control one’s emotions, prevent conflict, reduce stress, communicate effectively, and create a positive environment around you, will eventually determine the outcome of your long-term success. This SAQA-aligned course will provide learners with the knowledge and skills to understand the principles and concepts of emotional intelligence, analyse its role and the impact it has on interpersonal and intrapersonal relationships, and equip learners with effective tools and strategies for self-evaluation.

Outcomes